And the history repeats, the decency of a Uber Driver is shown up again through a Delhi girl, and all I had in mind while reading it out, when the “beep” are they going to stop it?
The news was made viral when a Facebook user updated online that Vinod, a Delhi Uber driver forcibly tried to kiss his sister while she hired a cab from there. Here’s what he updated on Facebook:
My sister availed your cab service, last night for Gurgaon & your driver Vinod tried to kiss her forcibly & even after registering complaint with you morons there has been no action, no update form your end. You people are pathetic, you still don’t have any mechanism in place. What is making you people wait for so long?? Looking for a escape mechanism?? I am looking foe immediate, non-mechanical, machine oriented revert. Get teh culprit punished or you are in heaps of trouble for shielding him.
When the complaint was lodged, he got an automated response from Uber, even since the matter was extremely serious. The victim’s brother posted that templatized response on Facebook.
With both of these updates going viral, Uber finally came into action and posted a response in revert back yesterday afternoon:
Our team immediately reached out to the rider via phone within minutes of receiving the feedback. Multiple members of the Uber team have spoken with the driver to ascertain the sequence of events. Uber has a zero-tolerance policy towards inappropriate behaviour and immediate action has already been taken with the driver partner even while the matter is being thoroughly investigated. In order to protect the privacy of parties involved, we will continue to handle this matter directly with the concerned parties.
As discussed with the rider on the phone and email, our team is ready to assist further in any way we can.
Now the case isn’t what step is Uber going to take but the question is, how did it happen again? After the first deadly Uber Driver Rape case, they were strictly ordered to check and verify each and every driver they appoint. So in midst to all this, how did it happen again?
Uber had earlier announced that they have implemented real-time-SOS button in their app and also partnered with SafetiPin to ensure safety of their passengers. However, looks like these steps have been useless.